Terms & Conditions

Agreement to these terms and conditions

These terms apply to all services from MJSteadfast, a web design and development studio founded by Mariam Jamil and based in Pakistan. So, by using our website or hiring us for a project, you agree to these terms. Also, if anything is unclear, please ask us before starting.

Our services

We offer website design and development, online stores, SEO, branding, logo design, social media and related digital services. In addition, your quote or proposal lists the exact work, pages, features and timeline for each project.

Our use of AI

We use AI tools to work faster, for example for layout ideas, first drafts of content and some images. However, a real person reviews, edits and finishes all work by hand, and then checks the final result before delivery.

Quotes and payments

• Every project starts with a written quote.
• Payment terms, including any advance payment, are shown on your quote or invoice.
• Work starts after we receive the agreed advance payment.
• Finally, we hand over the final files and full website access after the final payment.

Your part in the project

To finish on time, of course, we need your help. You agree to:

• Send content, images, logins and feedback on time.
• Make sure you have the right to use any text, images or logos you send us.
• Check and approve each stage of the work.

Otherwise, delays in content or feedback may move the delivery date.

Revisions

Each package includes a set number of revision rounds, written in your quote. However, extra changes or new features outside the agreed scope may cost extra. That is why we will always tell you before any extra work begins.

Timelines

We give an estimated timeline for every project and work hard to keep it. Still, timelines depend on project size and on how quickly we receive content and feedback.

Ownership of work

• After full payment, the final website design and content made for you belong to you.
• Themes, plugins, fonts and stock images keep their own licenses and terms.
• We may show the finished work in our portfolio, unless you ask us not to.

Hosting, domains and third parties

Their own companies provide hosting, domains, plugins and other third-party services. So, we help you choose and set them up, but we are not responsible for their downtime, price changes or policies.

Website care and support

Support after launch, such as updates, backups and edits, is offered as a separate service or as part of your package, as written in your quote.

Refunds and cancellation

If a project is canceled, payment for work already completed is not refundable. Any refund for unused work is discussed fairly and in good faith, based on the work done.

Limitation of liability

We build every website with care, but we cannot be responsible for indirect losses, such as lost profit or data, caused by hosting problems, third-party tools, hacking or changes made by others after delivery.

Confidentiality

We keep your business information, logins and private details safe and use them only for your project.

Governing law

The laws of Pakistan govern these terms. Even so, we always try to solve any problem through friendly discussion first.

Changes to these terms

We may update these terms from time to time. Therefore, you will always find the latest version on this page.

Contact us

Questions about these terms? Email info@mjsteadfast.com or message us on WhatsApp at +92 323 2127537.